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Help Center

At MyProfile, we offer an all-in-one platform that helps you connect, share, and grow—whether for personal branding, business networking, or academic profiling. Here’s everything we offer to empower your digital identity.

Product support

Get help from our support team. Ask product questions, report problems, or leave feedback.

Talk to our Sales team

Discuss your requirements, learn about custom pricing, or request a demonstration.

General communication

For other queries, please get in touch with us via email.

MyProfile Help Center ->

Support

Get an overview of support's features, and how to use them.

support@getmyprofile.online

General FAQs

Whether you need assistance with product setup, troubleshooting, or general inquiries, our
knowledgeable and friendly support staff is just a phone call or email away.


You can create multiple profiles under one account—each for a different role or purpose.

Yes! The Personal Profile is completely free. Other profiles may require a one-time or subscription fee.

Absolutely. Switch between profiles with one tap inside your dashboard.

Yes, you can edit, deactivate, or delete any profile from your account settings.

You control the visibility. Choose between public, private, or invite-only access.

Yes! All profiles can be synced with NFC cards, bands, tags, and other smart products.

No, but verified profiles gain more visibility and trust. You can verify anytime after creation.

Yes, use the “Duplicate” feature to replicate layouts, badges, and sections for faster setup.

Yes! You earn MyPts every time you create, complete, or enhance a profile.

Yes. With Proxy Profiles, you can create and manage profiles on behalf of others (e.g., clients, pets, children, businesses).