Delay due to carrier exception. Item is held for
further inspection by customs.
Out for delivery
Your package is on the way.
Delivered
Package delivered to your address.
!
Carrier exception
Your package is experiencing a delay due to customs
inspection. Revised delivery estimate is currently unavailable. We are working
with the carrier to resolve this issue.
Delivery proof
MyProfile Band
Midnight Black
Qty: 1
Tracking no.SP826145784SG
StatusDelivered
Delivered on16 Oct 2026, 11:08
Proof of delivery
Delivery time
16 Oct 2026, 11:08 (Local time)
Delivery location
123 Maple St, Apt 4B New York, NY 10001,
USA
Received by
Front door (no signature required)
Order receipt
Order #OD261014-0072
Confirmed
Placed on 12 Oct 2026, 14:23
Total US$ 29.98
Items
MyProfile NFC Card
Matte Black
Qty: 1
US$ 4.99
MyProfile Band
Midnight Black
Qty: 1
US$ 19.99
Subtotal (2 items)US$ 24.98
Shipping (Standard)US$ 5.00
TaxUS$ 0.00
Cancel order
Order #OD261014-0072
Awaiting packing
Placed on 12 Oct 2026, 14:23
Total US$ 29.98
This order is eligible for
cancellation.
Your order is awaiting packing and has not been shipped
yet. You can cancel now without charge.
Items to be cancelled
MyProfile NFC Card
Matte Black
Qty: 1
US$ 4.99
MyProfile Band
Midnight Black
Qty: 1
US$ 19.99
Reorder items
Order #OD261014-0072
Delivered
Placed on 12 Oct 2026, 14:23
Items from this order
MyProfile NFC Card
Matte Black
Original price: US$ 4.99
US$ 4.99
Quantity
1
MyProfile Band
Midnight Black
Original price: US$ 19.99
US$ 19.99
Quantity
1
Prices are updated to current availability.
Start return
Order #OD261014-0072
Delivered
Delivered on 16 Oct 2026
Select item(s) to return
Qty to return
1
Qty to return
1
Return request
Order #OD261014-0072
Delivered
Delivered on 16 Oct 2026
Item condition
Refund or replacement
Upload evidence (photos)
Return submitted
Return request submitted
RMA #RMA261017-0017
Pending
approval
Submitted on 17 Oct 2026, 16:20
17 Oct 2026 16:20
Request submitted
We have received your return request.
Under review
We will review your request within 1–2 business days.
Return instructions
You will receive detailed return instructions by
email.
Item received
We will notify you once we receive your return
package.
Refund or replacement
We will process your refund or send a replacement
after inspection.
Return detail
Return #RMA261017-0017
Approved – Label issued
Order #OD261014-0072
Requested on 17 Oct 2026, 16:20
MyProfile Band
Midnight Black
Qty: 1
US$ 19.99
Return progress
17 Oct 2026 16:20
Return requested
We received your return request.
18 Oct 2026 10:15
Return approved
Your return has been approved.
18 Oct 2026 15:30
Return label issued
A prepaid return label has been generated.
Return received
Waiting for item to be received.
Return label
Print this label and attach it to your package. Take it to the nearest drop-off
location.
UPS Ground
Prepaid Return
RMA261017-0017
Order #OD261014-0072
1Z9A4V7R0381234567
Ship to
MyProfile Returns 1200 E. Arques Ave Sunnyvale,
CA 94085 USA
Return service
UPS Ground Prepaid Shipping No additional
postage required
Drop-off instructions
Pack your item securely and attach this label.
Take it to any UPS drop-off location.
Keep your tracking number for reference.
Refund detail
Refund #RF261018-0018
Pending refund
Order #OD261014-0072
Approved on 22 Oct 2026, 09:14
MyProfile Band
Midnight Black
Qty: 1
US$ 19.99
Item subtotalUS$ 19.99
Shipping (original order)US$ 5.00
TaxUS$ 0.00
Status
Pending refund
Your refund has been approved and is being processed to
your original payment method (Visa •••• 4242).
22 Oct 2026 09:14
Refund approved
Your refund has been approved.
Processing refund
Funds typically appear in 3–5 business days.
Refund completed
You'll receive an email confirmation.
Replacement detail
Replacement #REP261018-0021
Processing
Order #OD261014-0072
Requested on 18 Oct 2026, 11:05
MyProfile NFC Card
Matte Black
Qty: 1
US$ 4.99
Replacement progress
18 Oct 2026 11:05
Replacement requested
We received your replacement request.
Processing
Your replacement is being prepared.
Shipped
Tracking details will be available soon.
Delivered
Package delivered to your address.
Estimated shipping date
On or before 21 Oct 2026
Start support request
0/1000
Upload files (optional)
Order support conversation
Ticket #SUP261018-0037
Open
Order #OD261014-0072 | Created 18 Oct 2026, 16:18
Category: Order issue
You18 Oct 2026,
16:18
My MyProfile NFC Card is not being detected by my
phone. I've tried multiple devices and the same issue occurs. Please advise
on next steps.
Support Team18 Oct 2026,
17:03
Hi, thanks for reaching out. We're sorry to hear
about the issue. Please try clearing your phone's NFC cache and ensure NFC
is enabled. If the issue persists, we'll be happy to arrange a replacement
for you.
You18 Oct 2026,
17:25
I've already tried those steps and the card still
doesn't work. Could you please proceed with a replacement?
0/1000
Products
MyProfile Card
Active · Linked
MyProfile Band
Active · Unlinked
Manage Product
MyProfile Card
Active · Linked
Unlink Product
MyProfile Card
Active · Linked
Alain (48291012)
Unlink this product?
This product will be unlinked from your profile and you
will be redirected to the profile selection screen.
Relink Product
MyProfile Band
Active · Unlinked
1Verify
2Confirm
3Complete
Verify your profile
We will send a one-time passcode (OTP) to confirm this
product link.
Deactivate Product
MyProfile Card
Active · Linked
Alain (48291012)
Deactivate this product?
This product will be disabled and you will be redirected
to the profile selection screen. You can reactivate it later.
Transfer Product
MyProfile Band
Active · Linked
Alain (48291012)
1Generate transfer codeComplete verification to generate a
16-character code.
2Share with new userThe new user enters this code to claim the
product.
3Transfer completeThis product will be unlinked from your
profile.
Your transfer code
•••• •••• •••• ••••
Expires in 24 hours
Share this code with the new user. Once they accept it,
this product will be unlinked from your profile. No MyPts will be moved as part of
this transfer.
Activation Unavailable
MyProfile Card
Already claimed
This product is already claimed
This product is linked to another profile and cannot be
activated. If you believe this is an error, contact our support team.
Get support
Send us the details and we'll review your request.
Cart
MyProfile NFC Card Matte Black
1
599 pts
$4.99
MyProfile Band
1
999 pts
$19.99
Your cart is empty.
Subtotal$24.98
Alternative price1598 MyPts
Shipping and taxes calculated at checkout.
Checkout
1Shipping
2Payment
3Review
Shipping Address
Enter your shipping information to continue to payment.
Checkout
1Shipping
2Payment
3Review
Payment
Securely pay with Stripe. Your card information is processed by
Stripe and is not stored by MyProfile.
stripeSecure, encrypted payment powered by Stripe
Merchant
MyProfile
Order total
$29.98 USD
VISAAMEXDISCOVER
Billing address
Your payment is processed securely by Stripe. You will be
charged $29.98 USD.
Checkout
Order Confirmed
Thank you for your purchase! Your order has been received and
is being processed.
Order number
OD261014-0072
Total paid
$29.98 USD
Order items
MyProfile NFC Card
Qty 1
$4.99
MyProfile Band
Qty 1
$19.99
Subtotal$24.98
Shipping$5.00
Tax$0.00
Total
paid$29.98 USD
Shipping address
123 Main St Toledo, OH
43604 United States
Checkout
1Shipping
2Payment
3Review
Shipping Address
Review or edit your saved address.
Checkout
1Shipping
2Payment
3Review
Choose Payment
Select how you would like to pay for your order.
Order summary
MyProfile NFC Card
Qty 1
$4.99
MyProfile Band
Qty 1
$19.99
Subtotal$24.98
Shipping$5.00
Tax$0.00
Total$29.98
USD
Checkout
1Shipping
2Payment
3Review
Pay with MyPts
Review your order and confirm your MyPts payment.
Order number
OD261014-0072
Order items
MyProfile NFC Card
Qty 1
599 MyPts
MyProfile Band
Qty 1
999 MyPts
Items total1598 MyPts
Shipping238 MyPts
Tax0 MyPts
Total1836
MyPts
Available
balance12,480 MyPts
Balance after
payment10,644 MyPts
Verification code
Enter the 6-digit code sent to a***@example.com.
Checkout
1Shipping
2Payment
3Review
Payment
Securely pay with Stripe. Your card information is processed by
Stripe and is not stored by MyProfile.
stripeSecure, encrypted payment powered by Stripe
Merchant
MyProfile
Order total
$29.98 USD
VISAAMEXDISCOVER
Billing address
Your payment is processed securely by Stripe. You will be
charged $29.98 USD.
Checkout
Order Confirmed
Thank you for your purchase! Your order has been received and
is being processed.
Order number
OD261014-0072
Total paid
$29.98 USD
Order items
MyProfile NFC Card
Qty 1
$4.99
MyProfile Band
Qty 1
$19.99
Subtotal$24.98
Shipping$5.00
Tax$0.00
Total paid$29.98
USD
Shipping address
123 Main St Toledo, OH
43604 United States
Transaction History
Transaction Detail
Details of your MyPts transaction.
TypeShop payment
Amount-1,836 MyPts$3.86
Order No.OD261014-0072
Date12 Oct 2026, 14:23
StatusCompleted
Receipt
MyPts Support
Send us a message and we'll get back to you.
Request Type
0/500
Attachment (optional)
JPG, PNG, PDF (Max
5MB)
Request submitted.
We'll get back to you soon.
Need more help? , our AI assistant.
Purchase MyPts
Select a package or enter a custom amount.
or
1 MyPts = $0.0021 USD
Select a Package
Choose the amount of MyPts you want to purchase.
Review Purchase
Please confirm your purchase details.
Package10,000 MyPts
Price$21.00 USD
Current Balance12,480 MyPts
($26.21)
Resulting Balance22,480 MyPts ($47.21)
Payment Details
Complete your purchase securely with Stripe.
Powered bystripe
VISAAMEX
Verify Purchase
Choose where to send your verification code.
Enter Verification Code
We've sent a 6-digit code to a***@example.com.
Code expires in 02:58
Processing Payment
Please wait while we complete your purchase.
Verifying payment details
Processing with payment provider
Finalizing your MyPts purchase
Purchase Complete
Your MyPts have been added to your account.
MyPts Purchased+10,000
Amount Paid$21.00
New Balance22,480
MyPts($47.21)
Reference No.MP-1042
Payment Unsuccessful
No MyPts have been credited to your account.
ReasonCard declined
Reference No.MP-1042
Please check your payment details or try a
different payment method.
Purchase Receipt
Your MyPts purchase was successful.
StatusPaid
Date10 Oct 2026, 14:32
MyPts Purchased10,000
Amount Paid$21.00
New Balance22,480 MyPts ($47.21)
Reference No.MP-1042
Cashout Eligibility
You can cash out your MyPts to your bank account once you reach
the minimum amount.
Available MyPts
12,480
$26.21
Minimum Payout
1,500
$3.15
Profile VerifiedYour identity is verified. You can cash out your MyPts.
·
Payout Destination
Choose where you want to receive your cashout.
Add Payout Destination
Enter your bank account details. Your information is secure and
will be verified with our payment provider.
Verified by our payment providerYour bank details will be securely verified before you can cash out.
Cashout Amount
Enter the amount of MyPts you want to cash out.
≈ $3.15 USD
Gross Amount (1,500 MyPts ×
$0.0021)$3.15
Estimated Fee i$0.00
Estimated Payout$3.15
Fees are illustrative and may vary by provider.
Review Cashout
Please review your cashout details before confirming.
Cashout Amount1,500
MyPts$3.15
USD
Payout DestinationBank
Account (Ending in 2048)
Remaining Available10,980 MyPts$23.06 USD
Once confirmed, your cashout request will be processed and you will receive a
confirmation notification.
Verify Your Identity
Enter the 6-digit code sent to your email or phone.
We've sent a 6-digit code to your profile email
or phone number.
Code sent toa***@example.com
Cashout Requested
Your cashout request is pending verification. 1,500 MyPts are currently on hold.
Total Balance12,480MyPts$26.21
On Hold1,500MyPts$3.15
Available10,980MyPts$23.06
Payout Amount$3.15(1,500 MyPts)
DestinationBank Account **** 2048
Cashout Completed
Your cashout has been successfully paid.
Amount Paid1,500
MyPts$3.15
Remaining Balance10,980
MyPts$23.06
Requested12 Oct 202610:24 AM
Verified12 Oct 202602:18 PM
Paid13 Oct 202609:42 AM
Cashout Unsuccessful
Your cashout request could not be completed. The held
MyPts have been released back to your balance.
Held Amount (Released)1,500
MyPts$3.15
Current Balance12,480
MyPts$26.21
ReasonDestination
verification failed.We could not verify the destination details you
provided.
Need help?
Cashout Limits & Eligibility
Cashout limits and requirements help keep your
account secure. Values may vary based on your profile plan.
Monthly Cashout LimitMaximum MyPts you can cash out per month.
250,000MyPts
Cooldown PeriodTime between successful cashouts.
30 days
Minimum Cashout AmountSmallest amount you can cash out.
1,500MyPts$3.15
Values are subject to your profile plan and may change.
Select your order
Choose the order that contains the item you need help with.
What do you need help with?
Select the option that best describes your request.
Request details
Tell us more about the issue so we can help you faster.
MyProfile NFC CardOrder #OD261014-0072In
transit
0/500
Upload photos or documents
JPG, PNG or PDF. Max 10 MB each.
Review your request
Check the details below before submitting your request.
Order#OD261014-0072
ProductMyProfile NFC
Card
Request typeReturn
Issue-
Quantity1
Description-
Request submitted
Your support request has been received. We'll
review it and get back to you soon.
Reference numberSUP261018-0037
StatusOpen
Order#OD261014-0072
ProductMyProfile NFC Card
Request typeReturn
Submitted18 Oct 2026, 10:43
Check return eligibility
Review the details of your item and order.
MyProfile NFC
CardMatte BlackOrder: #OD261014-0072Purchased on: 12 Oct 2026Qty: 1
Return policy reviewed
Eligibility pending assessmentWe're reviewing your request and will confirm
eligibility shortly.
Choose a resolution
Select how you'd like to resolve this return.
Return instructions
Your return has been approved. Follow the steps below.
Your identity is more than a resume — it’s a dynamic, multi-dimensional story. With MyProfile's Digital
Profile, you can bring that story to life in a clean, modern, and interactive format that’s easy to
share and impossible to ignore. Whether you're showcasing your personal brand, pitching your business,
or highlighting academic or medical information, your Digital Profile puts your best self forward —
instantly and beautifully.
Secure
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Assets
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You gained +654.00 this week
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how to craete digital Profile
Get ownership of your digital profile in just
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Over eighty currencies can be sent, received, and settled.
Capacity in volume
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Quick settlement
Real-time clearing and settlement across borders.
how to craete digital Profile
Get ownership of your digital profile in just a
few simple steps.
1
Login / Signup
Create or log in to your MyProfile account to begin.
2
Create Profile
Go to the Profiles tab and tap “Create New Profile”.
3
Add Details
Enter name, photo, bio, category, location and more.
4
Customize & Publish
Add sections, set theme, and more then publish.
Why Create a profile?
Take Control of Your Digital Presence.
Identity Build
Create a simple profile that shows who you are clearly.
Easy Share
Keep all your details in one place for quick sharing.
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Let people find and connect with you easily anytime.
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Manage and update your profile whenever you want.
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Satisfaction Rate
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Millions of profile shares
The virtual business card that works anywhere you meet people, so you can instantly share your
profile, contact details, and links in seconds without any physical card needed.
A Digital Profile is your personal, business, academic, or medical identity — all in one
customizable page that you can share instantly via NFC, QR code, or link.
Yes. You can create and share your basic profile for free. Premium features like analytics, lead
forms, and advanced customization are optional.
Absolutely. You can create multiple profiles under one account and switch between them based on your
audience or purpose.
Yes. Any updates you make are reflected in real-time, so your information is always current — no
need to re-share or resend links.
No. Your profile is accessible through any web browser — no app, no account, and no friction.
Yes. You can use your custom link or QR code to share your profile digitally or in print, even
without using a smart device.
Yes. You control what is shown on your profile. You can also set visibility options (Public,
Private, or Link-only), and all data is securely encrypted.
You can add your photo, bio, contact info, links to social media, portfolios, videos, testimonials,
resumes, forms, and more.
Yes. NFC and QR sharing still work offline. The profile loads once the recipient’s phone has an
internet connection.
Yes! Your Digital Profile can be shared and accessed anywhere in the world via internet-connected
devices.
Yes. With a premium plan, you get access to analytics such as profile views, tap rates, and link
clicks.
Simply go to the Devices section in your dashboard, scan your device, and assign it to any of your
active profiles.