Contact Us

General Support
Live Chat : Available 24/7 on Web & Mobile App
Click the 💬 Help Bubble on the bottom-right corner.
Email Support : support@getmyprofile.online Response time: Within 24 hours
Phone Support (USA only) :
+1 (800) 123-4567
Available: Mon–Fri, 9AM – 6PM EST
Click the 💬 Help Bubble on the bottom-right corner.
Email Support : support@getmyprofile.online Response time: Within 24 hours
Phone Support (USA only) :
+1 (800) 123-4567
Available: Mon–Fri, 9AM – 6PM EST

Technical Support / Bug Reporting
Submit a Ticket :
Web Form: getmyprofile.online/support/ticket
Attach screenshots, describe the issue in detail. Bug Tracker Portal (for beta users/developers) :
getmyprofile.online/bugs
Report UI glitches, crashes, or NFC/device issues.
Web Form: getmyprofile.online/support/ticket
Attach screenshots, describe the issue in detail. Bug Tracker Portal (for beta users/developers) :
getmyprofile.online/bugs
Report UI glitches, crashes, or NFC/device issues.

Business & Merchant Inquiries
Merchant Support Email :
merchants@getmyprofile.online
For order tracking, product setup, MyCard/NFC linking.
Partnerships & Bulk Orders :
partnerships@getmyprofile.online
For enterprise solutions, bulk product deployment, or integrations.
merchants@getmyprofile.online
For order tracking, product setup, MyCard/NFC linking.
Partnerships & Bulk Orders :
partnerships@getmyprofile.online
For enterprise solutions, bulk product deployment, or integrations.

Account, Billing & Subscription Support
Billing Help :
billing@getmyprofile.online
Questions about invoices, MyPts purchases, refunds, or plan upgrades.
Subscription Management Portal :
getmyprofile.online/subscription
Pause, cancel, or change your profile subscription.
billing@getmyprofile.online
Questions about invoices, MyPts purchases, refunds, or plan upgrades.
Subscription Management Portal :
getmyprofile.online/subscription
Pause, cancel, or change your profile subscription.

Legal, Compliance & Privacy Requests
Privacy/Data Request :
privacy@getmyprofile.online
For data export, deletion, or privacy concerns (GDPR, HIPAA, etc.)
Legal Inquiries :
legal@getmyprofile.online
For copyright, trademark, or regulatory issues.
privacy@getmyprofile.online
For data export, deletion, or privacy concerns (GDPR, HIPAA, etc.)
Legal Inquiries :
legal@getmyprofile.online
For copyright, trademark, or regulatory issues.

Training, Onboarding & Demos
Schedule a Walkthrough or Demo :
getmyprofile.online/demo
Learning Portal / Knowledge Base :
help.getmyprofile.online
For tutorials, how-tos, and instructional videos.
getmyprofile.online/demo
Learning Portal / Knowledge Base :
help.getmyprofile.online
For tutorials, how-tos, and instructional videos.

Feedback & Suggestions
Feature Request Form :
getmyprofile.online/feedback
Rate Our App (Android/iOS) :
Available in Profile > Settings > Feedback
Community Forum (Coming Soon) :
Join discussions, get tips, and connect with other users.
getmyprofile.online/feedback
Rate Our App (Android/iOS) :
Available in Profile > Settings > Feedback
Community Forum (Coming Soon) :
Join discussions, get tips, and connect with other users.